(Updated 23 August 2021)
We continue to adhere to the latest NHS Scotland and Optometry Scotland Guidance for all Optical practices. As a primary care setting, infection prevention control guidance remains unchanged.
We are required to continue to:
- Follow and implement COVID-19 procedures.
- Prioritise appointments based on need and symptoms.
- Require patients to wear face coverings when on the practice premises unless they are exempt.
- Maintain good ventilation throughout the practice.
- Ensure staff are wearing a face mask and follow the correct use of PPE.
- Encourage staff to undertake lateral flow tests and report the results regularly.
- Exercise 2 m physical distancing.
We are able to permit entry by appointment only at this time to protect you, other patients and ourselves.
Whilst routine services are available, emergency & essential care continues to be prioritised until further notice, strictly by appointment and ‘needs-based upon the clinical judgement of the Optometrist’. Appointments may take the form of video/telephone consultation in the first instance.
Anita continues to be available via email or telephone during our normal working hours, both for emergency and essential concerns as well as for all other enquiries. We continue to prioritise seeing patients who are at the highest risk of problems with their vision. Therefore, you may need to wait longer for an appointment that ordinarily, as we continue to have reduced appointment capacity at this time.
Please leave a voicemail when ‘phoning, or email and we will get back to you as soon as we can. We thank you in advance for your understanding and consideration during this challenging period.
Further information on the provision of eye-care services and what is classed as ’emergency or essential’ is available at:
Eye Care Services
If you’ve developed a new continuous cough or a fever/high temperature or loss of/change in sense of smell or taste in the last 10 days, you should self isolate. Your household should also self-isolate for 10 days. You should stay at home for 10 days from the start of your symptoms and until you no longer have a fever even if you think your symptoms are mild. Do not go to your GP, pharmacy or hospital.
You should phone 111 if:
- your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group
- breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group
- your symptoms haven’t improved in 10 days
If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.
Up to date information and advice about how we can all help to prevent the spread of Coronavirus can be found at: