(Updated 3 August 2020)
Emergency & Essential Eyecare Prioritised as Routine Appointments begin to resume
We are able to permit entry by appointment only at this time to protect our more vulnerable patients.
As with all Optometry practices in Scotland, within Phase 3 of the Optometric Coronavirus Pandemic Protocol, we continue to adhere to Government, Professional Body and NHS protocols. As such ALL Optometry Practices have been instructed that “Routine eye care services can be provided within community optometry practice premises … subject to certain conditions being met.” These require priority to be given to emergency & essential eye care and “those patients who are considered to be most at risk in the professional judgement of the optometrist.” This will therefore be reflected in the appointments we are able to offer at this time. We will continue to consult with patients via telephone or video call in the first instance to determine if face-to-face care is required.
Whilst routine services begin to resume, emergency & essential care continues to be prioritised until further notice, strictly by appointment.
In the meantime, if you have had an appointment outstanding, postponed, or were expecting a recall, please be assured that we are aware and will be in touch with you as soon as we are able. If, however, you have any immediate eyecare concerns, please contact the practice by phone or email. Please do not attend the practice in person for enquiries.
Further information on the provision of eye-care services is available at:
Eye Care Services
If you’ve developed a new continuous cough or a fever/high temperature or loss of/change in sense of smell or taste in the last 10 days, you should self isolate. Your household should also self-isolate for 14 days. You should stay at home for 10 days from the start of your symptoms and until you no longer have a fever even if you think your symptoms are mild. Do not go to your GP, pharmacy or hospital.
You should phone 111 if:
- your symptoms worsen during home isolation, especially if you’re in a high or extremely high risk group
- breathlessness develops or worsens, particularly if you’re in a high or extremely high risk group
- your symptoms haven’t improved in 10 days
If you have a medical emergency, phone 999 and tell them you have COVID-19 symptoms.
Up to date information and advice about how we can all help to prevent the spread of Coronavirus can be found at: